The company has organized its business into four strategic business units to help enterprises boost performance and enhance operational efficiency through optimal use of information technology. The strategic business units are aimed at giving customers the ability to choose from the best services available while the company stays focused and remains profitable in its various practice domains.

SBU 1 – IT Infrastructure Solutions
SBU 2 – Infrastructure Management Services
SBU 3 – Enterprise Software Solutions
SBU 4 – Warranty Outsourcing Services

SBU 1 - IT Infrastructure Services (IIS)
Whether it is enhancing operational efficiency, handling exponential data growth, tackling security issues or improving service availability, Accel Frontline helps its customers to assess, build and optimize their IT infrastructure to drive business growth cost effectively. The IIS division provides end-to-end solutions for all IT Infrastructure and Integration needs of corporate and government customers.

SBU 2 - Infrastructure Management Services (IMS)
Accel Frontline has established and time-tested practices for IT infrastructure management that include onsite and offsite service delivery methodologies to ensure that customers’ requirements are met. The objective of this service is to manage enterprise infrastructures from an availability, manageability and performance perspective. A host of services devised to meet diverse customer requirements spans simple reporting of basic level availability of technology infrastructure to advanced system administration activities, to managed and hosting services.

SBU 3 - Enterprise Software Solutions (ESS)
With a CMMi Level 5 Software development and delivery practice, and with the experience of having executed important software development and ERP delivery projects, Accel Frontline is well entrenched in the enterprise application software space. Accel's dedicated teams from the 300-strong and growing number of software professionals, focus on ERP consulting, custom application development and services.

SBU 4 - Warranty Outsourcing Services (BPO)
The BPO Services offered by Accel Frontline allow international OEMs to provide warranty and post warranty fulfillment services for their technology products in India. The division has a full-fledged technical helpdesk and logistics management that include more than 40 warranty fulfillment centers. Accel's BPO division is making in-roads into high-end outsourcing contracts wherein the multi-domain experience within the company is a key differentiator.