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IT Asset Management

The IT Asset Management (ITAM) function is the key point of accountability for the life-cycle management of IT assets throughout the organization. Development and maintenance of policies, standards, processes, systems and measurements that enable the organization to manage the IT Asset Portfolio with respect to risk, cost, control, IT Governance, compliance and business performance objectives as established by the business. IT Asset Management is an integrated software solution that works with all departments that are involved in the procurement, deployment, management and expense reporting of IT assets.

Service Offerings include:

Prepare Installation reports for all IT Assets.
Maintain all IT Asset Records with respect to warranty details, contracts, configurations, serial-no's, make, date of installation, date of repair, date of maintenance etc.
Record & update all the changes in the Asset details as and when it occurs.
Provide a documented work-flow based IT Asset issuance
Provide IT Asset Inventory tracking & MIS reports
Hardware managed under this service - Servers, Desktops, Laptops, Printers, Networking equipment, UPS, LCD Projectors, Scanners, Fax machines, EPABX systems and video conference equipment.

Application packaging and core build services

Applications Packaging/Core Build Creation
Packaged Applications Roll-Out
Desktop Standardization and Roll-Out

ITAM Benefits

Decision making is faster and assured saving through improved processes
Total control of the inventory that are spread across organization
Increased accountability to ensure compliance
Enhance performance of assets and the life cycle management
Risk reduction through standardization, proper documentation, loss detection

 

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